RCK Designs Boutique, want your experience with us to be nothing short of fabulous. We respect the privacy of our customers and those who use our services. We have systems in place for securely managing your Personal Information. We created this Privacy Policy to help you understand the types of information we collect, how we use and disclose it, your options related to it, and our responsibilities in safeguarding it.

This Privacy Policy is incorporated into our Terms of Use. All capitalized terms not defined in this Privacy Policy have the meaning set forth in the Terms of Use.

This Privacy Policy applies to the Service, and it also applies to collection of your Personal Information from offline sources as described in this Privacy Policy.

"Personal Information" means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number.

COLLECTION OF INFORMATION

We collect Personal Information when you:

  • Register to use the Service, place an order.

  • Use the Service; and

  • Communicate with us.

We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.

Making Payments. When you make payments through the Service or complete a Customer Order Form, your financial account information, such as your credit card number, will be collected by our third-party payment processors. We do not collect or store such financial account information, but we may receive information from our payment processor about the payment, such as the date and time of payment.

Social Plug-Ins. The Website may allow you to use social media plug-ins, such as Facebook’s “like” or Twitter’s “tweet” functions. The social media plug-ins collect information about you, such as your IP address, when you use them. The privacy policies of the social media services, and not this Privacy Policy, apply to any data collected by the social media plug-ins.

Social Media Pages. We may collect information about you when you visit our social media pages or other features. The social media website provider may provide us with information, including Personal Information, such as your name, email address, and other information made available to us.

Customer Support. We may collect Personal Information through your communications with our customer-support team.

Cookies and Similar Technology

We and our third party service providers, such as advertising networks and analytics service providers, may collect anonymous information automatically through the use of “cookies” and similar technology. The service providers also may collect information about your online activities over time and on other websites or apps. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our Website.

We use cookies to collect and store information for statistical purposes, including browsing and Service usage activity, and to improve the services we provide. For example, if you are a registered user, we will use a cookie to save your Service settings and to provide customizable and personalized services. Cookies also enable you to select products, place them in your shopping cart and purchase the items. If you choose and purchase products on the Service, we keep a record of your browsing activity and purchases. Most browsers allow you to refuse cookies from websites or to remove cookies from your hard drive. If you choose to do this, you may not be able to access or use portions of the Website.

INFORMATION USE

We use Personal Information to:

  • facilitate and improve the Service and our services;

  • communicate with you; and

We may use de-identified and aggregate information for any purpose, including for marketing purposes.

Internal and Service-Related Usage. RCK Designs Boutique will use information, including Personal Information, for internal, administrative, and service-related purposes. We may use and retain any data we collect to provide and improve our services. For example, we use Personal Information submitted by customers to process and complete the customer’s order, including for shipping and billing purposes. 

Communications. We use a customer’s name, mailing address, email address and telephone number for the following limited purposes:

  • Sending emails for informational and operational purposes, such as account management or system maintenance;

  • Monitoring and ensuring customer satisfaction, including troubleshooting problems and resolving disputes;

  • Keeping you informed of new products and promotions

  • Brand newsletters.

CHILDREN’S PRIVACY

We respect children’s privacy. We do not knowingly or intentionally collect or maintain Personal Information from children under age 13, and no part of the Service is directed to children under the age of 13. If you are under the age of 13, please do not submit any Personal Information to us. You should rely on a parent or guardian to assist you. If you learn that your child has provided us with Personal Information without your consent, you may alert us at info@RCKdesignsboutique.com If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.

INFORMATION SECURITY

We take reasonable and appropriate steps, taking into account the risks involved in the processing and the nature of the Personal Information, to help protect your Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction and that it is treated in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. 

By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at info@RCKdesignsboutique.com

YOUR RIGHTS AND CHOICES

Where appropriate, you may review, correct, add to or delete your Personal Information through the Service if your Personal Information is inaccurate or has been processed in violation of the Principles (defined below). If you have registered with us, you will be able to view and modify information contained in your personal profile. However, for security purposes, you must contact RCK Designs Boutique directly to change your tax identification number or social security number. You may also contact us to remove any Personal Information from our database.

RCK Designs Boutique acknowledges that individuals have the right to access the personal information that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to info@RCKdesignsboutique.com. If requested to remove data, we will respond within a reasonable timeframe.

COMPLIANCE WITH CANADA’S ANTI-SPAM LEGISLATION ("CASL")

You may be asked to provide your Personal Information to opt-in to receive emails about RCK Designs Boutique products, promotions, special offers and company updates. You can unsubscribe at any time from these commercial electronic messages by using the “unsubscribe link” located in the email, or by contacting us at info@RCKdesignsboutique.com.

CHANGES TO PRIVACY POLICY AND QUESTIONS

This Policy may be amended, from time to time without notice.

If you have questions about this Policy, please contact us at info@RCKdesignsboutique.com.